Shipping & Delivery Policy

At GIVNARIS (givnarisus.com), we know that reliable, timely delivery is essential when preparing for cold-weather expeditions, alpine trips, and everyday winter protection. Below is our transparent Shipping & Delivery Policy for all orders shipped within the United States.

1. Order Processing & Fulfillment

• Processing Time: All orders are processed, quality-inspected, and packed within 1 to 2 business days (Monday through Friday, excluding U.S. federal holidays).
• Daily Cut-Off Time: Orders placed before 2:00 PM MST (Mountain Standard Time) begin processing the same business day. Orders placed after 2:00 PM MST or on weekends/holidays are processed the next business day.
• Shipment Confirmation & Tracking: As soon as your winter/outdoor gear ships, you will receive an automated confirmation email containing your carrier tracking number and a direct tracking link. Please allow up to 24 hours for the carrier scan to populate.

2. U.S. Domestic Shipping Rates & Delivery Estimates

We partner with major U.S. carriers including USPS, UPS, and FedEx to ensure dependable delivery across the 48 contiguous United States, as well as Alaska and Hawaii.

3. Shipping Coverage & P.O. Boxes / APO / FPO

• Contiguous U.S. (48 States): Eligible for both Standard and Expedited shipping methods.
• Alaska, Hawaii & U.S. Territories: Please allow an additional 3–5 business days for Standard Shipping transit.
• P.O. Boxes & Military Addresses (APO/FPO/DPO): Shipped exclusively via USPS. Expedited courier shipping (UPS/FedEx) cannot deliver to P.O. Boxes.

4. Address Accuracy & Order Modifications

Please verify your shipping address carefully at checkout. If you need to update your delivery address or cancel an order prior to dispatch, please contact us within 12 hours of placing your order at support@givnarisus.com with your Order Number. Once a package has been handed over to the carrier, we cannot reroute the shipment.

5. Lost, Stolen, or Damaged Packages

• Damaged in Transit: If your gear arrives damaged due to shipping, please take clear photos of the outer shipping box, shipping label, and damaged item within 7 days of delivery and email us. We will arrange a free replacement or full refund immediately.
• Packages Marked "Delivered" But Missing: Please check around porches, garages, building management offices, and with neighbors. If the package is still unlocated 48 hours after the carrier's delivery scan, contact our support team so we can initiate a carrier trace and assist with a resolution.