This Privacy Policy describes how GIVNARIS ("we", "us", or "our") collects, uses, protects, and discloses your personal information when you visit, browse, or make a purchase from https://givnarisus.com (the "Site") or otherwise communicate with us.
1. Personal Information We Collect
When you visit the Site or purchase outdoor and winter products from GIVNARIS, we collect the following categories of information:
- Contact & Identity Data: Your full name, billing address, shipping address, email address, and telephone number.
- Order & Payment Data: Details of products purchased, sizing preferences, transaction history, and encrypted payment confirmation. Note: Full credit card numbers are processed directly via PCI-DSS Level 1 certified payment processors (Shopify Payments, PayPal) and are never stored on our servers.
- Device & Usage Information: IP address, browser type, operating system, time zone, referring URLs, pages viewed, and cart interactions collected via cookies, pixels, and similar technologies.
- Customer Support Communications: Records of inquiries, sizing questions, return requests, and product reviews you submit to us.
2. How We Use Your Personal Information
- Order Fulfillment & Delivery: To process your payment, pack and ship your order, send tracking updates, and process returns or warranty claims.
- Customer Support: To respond to your questions, provide winter gear sizing guidance, and resolve issues.
- Security & Fraud Prevention: To screen orders for potential payment fraud, unauthorized transactions, and cyber threats.
- Store Optimization & Marketing (With Consent): To send promotional emails or SMS alerts (only when you opt in) and to measure the effectiveness of our advertising campaigns. You may unsubscribe at any time with a single click.
3. How We Share Your Information
We respect your privacy and never sell your personal contact details to data brokers. We share necessary data only with trusted service providers who help us operate our store:
- E-Commerce Platform: Our store is hosted on Shopify Inc., which provides the secure e-commerce infrastructure and checkout.
- Logistics & Fulfillment Partners: Shipping carriers (USPS, UPS, FedEx) to deliver your packages to your doorstep.
- Payment Gateways: Shopify Payments, PayPal, Apple Pay, and Google Pay to securely authorize transactions.
- Legal Compliance: When required by U.S. federal or state law, subpoena, or to protect our legal rights.
4. Cookies & Tracking Technologies
We use essential cookies to keep items in your shopping cart, remember your preferences, and enable secure checkout, as well as analytics cookies (such as Google Analytics and Meta/Shopify pixels) to understand how visitors interact with our store. You can control or disable cookies through your browser settings at any time.
5. Your U.S. State Privacy Rights (CCPA / CPRA, VCDPA, CPA, CTDPA)
- Right to Know & Access: Request details about the categories and specific pieces of personal data we have collected about you.
- Right to Deletion: Request that we delete personal information we have collected from you, subject to legal record-keeping exceptions (such as completed tax/order records).
- Right to Correction: Request correction of inaccurate personal information.
- Right to Opt-Out of "Sale" or "Sharing" for Targeted Advertising: You may opt out of cross-context behavioral advertising at any time by emailing us or using Global Privacy Control (GPC) browser signals.
- Non-Discrimination: We will never discriminate against you in pricing or service quality for exercising your privacy rights.
6. Data Security & Retention
We protect your information using 256-bit SSL/TLS encryption across our entire website and checkout. We retain order records for as long as necessary to fulfill your purchases, honor product warranties, and comply with U.S. tax and accounting laws.
7. Children's Privacy (COPPA)
Our Site is not intended for individuals under the age of 13 (or under 16 for California residents). We do not knowingly collect personal information from children.
Privacy Questions or Data Requests
To exercise any of your privacy rights or contact our Privacy Officer, please reach out to:
GIVNARIS
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States
Email: support@givnarisus.com
Phone: +1 (816) 677-233 / 0816677233